Support

How can we help?

For questions about Haru, tell us what you’re running into. A clear description helps us understand the problem.

Email Haru support

What we can help with

Haru support

  • General questions
  • Installation or update problems
  • Progress or lesson issues
  • Audio problems
  • Privacy questions
  • Feedback and suggestions

Useful details

What to include

When relevant, include:

  • App version
  • Android version
  • Device model
  • The lesson or screen where the issue happened
  • What you expected
  • What happened instead

Please do not send passwords, payment details, or other sensitive information.

We read every support message.

Arydian Labs is a small independent studio. We read every support message and will respond as soon as reasonably possible.